Privacy Policy

Effective Date: November 28, 2025

Welcome to Ontario Crop Science. We value the trust you place in us when you visit our website and purchase our agricultural products. This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and tells You about Your privacy rights and how the law protects You.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "Ontario Crop Science", "We", "Us" or "Our" in this Agreement) refers to Ontario Crop Science.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Customer refers to the individual or entity (Farmer, Dealer, or Homeowner) purchasing agricultural inputs from our platform.
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website and the e-commerce platform provided by Ontario Crop Science.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service (e.g., Shipping Partners, Payment Gateways).
Website refers to the online store of Ontario Crop Science.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, particularly when purchasing fertilizers or contacting our agronomy experts, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

First name and Last name
Email address
Phone number (Required for delivery coordination)
Shipping and Billing Address (State, Province, ZIP/Postal code, City)
Farm/Crop Details (Optional - for personalized advice)
Banking/Payment Information (Processed securely via third-party gateways)

Usage Data

Usage Data is collected automatically when using the Service. This allows us to understand how farmers and customers interact with our website to improve user experience.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

3. Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. These technologies help us keep your cart active, remember your login details, and analyze website traffic.

Essential Cookies: We use these cookies to ensure our website functions correctly, such as keeping you logged in and maintaining your shopping cart.
Analytics Cookies: These help us understand how visitors interact with our website, discovering errors and providing better overall analytics.
Functionality Cookies: These are used to recognize you when you return to our website. This enables us to personalize our content for you and remember your preferences.

4. Use of Your Personal Data

Ontario Crop Science may use Personal Data for the following purposes:

To provide and maintain our Service: Including monitoring the usage of our Service and ensuring our store runs smoothly.
To manage Your Orders: To process and deliver your purchases, including fertilizers, pesticides, and other agricultural inputs.
To contact You: To contact You by email, telephone calls, SMS, or WhatsApp regarding updates, order confirmations, delivery schedules, or security updates.
To provide Agronomy Support: Using your provided data to offer specialized advice regarding crop health and product application.
To provide You with News and Offers: We may send you information about new product launches (like new Bio-fertilizers), special discounts, and general information about goods similar to those you have already purchased.
To manage Your requests: To attend to and manage Your requests to Us.

5. Sharing of Your Personal Data

We respect your privacy and do not sell your personal data. However, we may share your information in the following situations:

With Service Providers: We share your data with logistics partners to deliver heavy agricultural products and with payment processors to handle transactions securely.
For Business Transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With Law Enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

6. Security of Your Personal Data

The security of Your Personal Data is important to Us. We use industry-standard Secure Socket Layer (SSL) encryption to protect your data during transmission. Your payment details are never stored on our servers; they are processed directly by our secure payment gateway partners.

However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

7. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies.

8. Children's Privacy

Our Service is intended for adults, farmers, and agricultural professionals. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us (e.g., agricultural news sites or government portals). If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

10. Changes to this Privacy Policy

We may update Our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, You can contact us:

By visiting the contact page on our website.